Coolcat Casino Privacy Policy – Your Data, Our Priority

At Coolcat Casino, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit and use our website or services. By accessing our platform, you agree to the terms of this policy.

1. Information We Collect

We collect personal information in order to provide a seamless, secure, and enjoyable experience for our users. The types of information we collect include:

  • Personal Identification Information: When you register for an account, we may collect details such as your name, email address, phone number, date of birth, and country of residence.

  • Account Information: We collect details necessary for managing your account, such as your username, password, and payment methods.

  • Usage Data: We collect information about how you use our website and services, including browsing patterns, IP address, device information, and other technical data.

  • Payment Information: When you make a deposit or withdrawal, we collect financial details like credit card numbers, bank account details, and transaction history.

2. How We Use Your Information

The information we collect is used to enhance your experience at Coolcat Casino and to ensure the security of our services. Specifically, we use your data for the following purposes:

  • Account Management: To create and manage your account, verify your identity, and process your transactions.

  • Promotions and Bonuses: To send you offers, promotions, and bonuses that are tailored to your gaming preferences.

  • Customer Support: To respond to your inquiries, troubleshoot issues, and offer assistance when needed.

  • Security and Fraud Prevention: To verify your identity, prevent unauthorized access, and protect your account and financial transactions.

  • Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) and responsible gaming practices.

3. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information. Our platform uses advanced encryption methods (SSL encryption) to safeguard sensitive data, such as financial transactions and personal details, from unauthorized access.

We regularly monitor our systems for vulnerabilities and ensure that our staff follows strict security protocols to protect your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share data with trusted third-party service providers who assist us with payment processing, marketing, and customer support. These providers are required to keep your information secure and comply with privacy regulations.

  • Legal Obligations: We may disclose your information if required by law or to protect our legal rights, such as in response to a subpoena or other legal requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, and you will be notified.

5. Cookies and Tracking Technologies

Coolcat Casino uses cookies and other tracking technologies to enhance your experience and gather analytics. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You can control cookie settings through your browser, but disabling cookies may affect your experience on the site.

We use cookies for:

  • Session Management: To remember your login details and session preferences.

  • Analytics: To track website usage patterns and gather insights to improve our services.

  • Marketing: To deliver personalized ads and offers based on your interests.

6. Your Rights and Choices

As a user, you have the right to:

  • Access and Update Your Information: You can view and update your personal information through your account settings.

  • Withdraw Consent: You may opt-out of receiving promotional emails and offers by following the unsubscribe instructions in our communications.

  • Delete Your Account: If you wish to delete your account, you can contact our customer support team. Please note that we may retain certain data for legal and regulatory purposes.

  • Request Data Deletion: You may request to have your personal data deleted, subject to any applicable legal obligations.

7. Responsible Gaming

We are committed to promoting responsible gaming and encourage players to play within their limits. We offer tools such as self-exclusion, deposit limits, and time limits to help you control your gaming behavior. If you have any concerns, we are here to provide support and assist you in managing your gaming habits.

8. Changes to This Privacy Policy

Coolcat Casino reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates via email or on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.